Update: 26/03/26

Due to the ongoing conflict in the Middle East, we wish to provide the following updated communication, which will be applied to all sales order acknowledgements and sales order confirmations with immediate effect:

“Current geopolitical conditions are significantly affecting the cost and availability of raw materials and transportation and as a result, while we continue to make every effort to minimise any negative impact on our valued partners, we reserve the right, up to the point of shipment, to confirm or amend order quantities and prices. This may also include cancellation of the order without incurring any liability or consequences.”

As this position has been set by our suppliers, there is a possibility that similar adjustments may, where necessary, need to be reflected in our own supply arrangements with customers. We will, of course, make every effort to minimise any impact and will communicate any changes as early as possible.

We will continue to keep you informed of any developments affecting product supply or commercial arrangements as soon as further information becomes available.

Original post: 24/03/26

We would like to provide an important update regarding current market conditions and their impact on the lubricant industry. As you will be aware, the ongoing conflict in Iran has led to increased uncertainty and disruption across the wider region. We are closely monitoring the situation as it continues to evolve and assessing its implications for the global supply chain.

The heightened instability has already influenced the cost of key elements within the supply chain, including oil, gas, freight, and other raw materials essential to lubricant production. Although our base oils and additive technologies are sourced from top-tier, approvable suppliers worldwide—and not through routes directly affected—the broader market pressures cannot be fully avoided. Group I base oils indices have already moved more than 36% at the time of writing and each of the 4 global additive companies has posted at least 1 price increase with further movements expected.

As a result, we will be implementing pricing adjustments across our full product range, effective 01/04/2026.

We want to reassure you that robust business-continuity processes are in place, and our supply chain has demonstrated strong resilience through previous challenges such as the pandemic and other geopolitical events. These established processes give us confidence in our ability to maintain reliable service and continuity of supply during this period of uncertainty.

Please note the following updates:

• All previously issued price lists are no longer valid.
• Orders will be monitored to ensure that normal order patterns are followed.
• Orders received after 4pm on 31/03/26 will be processed at the revised pricing.
• Forward orders may be subject to price amendments. If you have orders currently in the system, please speak with your representative for clarification.
• Current pricing will be confirmed at the time of order, either verbally or via your order acknowledgement email (where applicable).

This notification has been issued to the purchasing contacts we have on record. If additional colleagues within your organisation are responsible for procurement, please ensure this information is shared with them. We appreciate that these are challenging times. Our commitment to transparency, service reliability, and high-quality product supply remains unchanged. We will continue monitoring the situation closely and will keep you informed of any further developments that may affect your supply or pricing.  If you have any questions or wish to discuss this announcement further, please contact your area representative or our customer service team, who will be happy to support you.

Yours faithfully,

Greg Hewitt

Managing Director